Request a refund through the store where you made the purchase.
How can we help?
Billing and refunds
4 answers
How do I request a refund?
Apple told me to contact Stompers. What should I do?
Apple controls App Store refunds and billing decisions, so Stompers cannot issue refunds directly from support email.
If Apple asks for more context, contact support with your Stompers username, the date of the charge, and a screenshot of the Apple message so the team can help explain the issue clearly.
How do I cancel Super Stompers?
Manage your subscription in the store account you used to buy it.
For an App Store purchase, open Subscriptions in your iPhone settings or App Store account. For a Google Play purchase, open Subscriptions in the Google Account used for the purchase.
Why was I charged after a trial?
The store starts billing when a trial converts into a paid subscription unless the subscription is canceled before the trial ends.
If you did not mean to continue, cancel the subscription in the App Store or Google Play account used for the purchase, then request a refund through that store.
Still stuck?
Contact support
If you opened this page from the app, your user ID, device, OS, and app version are included automatically. Otherwise, send your username and screenshots if the issue is account-specific.